FAQ’s
How long will it take for my order to arrive?
Orders usually ship within 2 – 3 business days for processing. The delivery time depends on your location:
What shipping carriers do you use?
We use trusted carriers like Knutsford Express, Zipmail(Jamaica Post) Reliable Bearers for round Town Deliveries
Can I change or cancel my order after placing it?
Once an order is placed, we begin processing it immediately. While we cannot guarantee changes or cancellations, please reach out to our customer service team as soon as possible, and we will do our best to accommodate your request.
Do you ship internationally.
At the moment, we only offer delivery within Jamaica as we continue testing and growing our market locally.
However, if you are overseas, you can still place an order for some on in Jamaica — we’ll handle the delivery for you with care.
We do plan to offer international shipping in the future, so stay tuned!
What should I do if my order arrives damaged?
If your order arrives damaged, please contact our customer support team immediately after receiving your package. We will assist you s best as possible.
How can I contact customer service?
You can reach our customer service team via email.